At Bellemoda, we strive to deliver high-quality products and maintain transparent and trustworthy business relationships with all our B2B clients. Please read our Refund Policy carefully before making any purchase.

1. B2B Nature of Business
Please note that Bellemoda operates strictly as a B2B (Business-to-Business) enterprise. All sales made through our platform or sales representatives are considered bulk and wholesale orders, not intended for personal retail use. As such, our refund policies are tailored to support the wholesale nature of our transactions.

2. General Refund Terms
No Refund on Confirmed Orders Once a purchase order has been confirmed and payment has been received, no refund will be issued under normal circumstances. This is due to the nature of our business which involves block booking of inventory and dispatch planning.

3. Defective or Damaged Goods As we deal in bulk orders, we recommend thoroughly inspecting all goods upon delivery. If there are genuine issues such as manufacturing defects, major damages, or wrong items shipped, we request: You must notify us within 48 hours of receiving the shipment, along with photos/videos as evidence. The issue will be reviewed by our quality team. Based on approval, exchange,will be provided, at the discretion of Bellemoda.

Note: Slight color variation, minor fabric issues, or thread pulls which are common in hand-crafted or semi-automated manufacturing may not qualify for exchange. Exchange Process and Timelines Eligibility of the exchanging defective articles is 30-40 days of the payment. It may take 7-15 business days to rectify the issue.

6. Non-Refundable/Non-exchange Conditions
We do not offer refunds under the following circumstances: Change of mind after order confirmation. Delay caused due to courier/logistics company post-dispatch. Minor quality issues that fall within acceptable manufacturing tolerances. Incorrect information provided at the time of order (e.g., wrong address, GST details, contact number). Products purchased under special offers, sale, or clearance stock.